Questions owners ask us
Straight answers about fees, screening, repairs, reporting and how we work.
How much does property management cost in Memphis?
Our fees are listed on our fees page. Monthly management: (to be confirmed). Leasing: (to be confirmed). Your free rental analysis includes a written quote for your specific property.
What does a property manager do for a landlord?
We handle the day-to-day of owning a rental: pricing and marketing the home, showings and screening, the lease, rent collection and follow-up, maintenance and repairs, inspections, lease enforcement, and monthly and annual reporting. See our owner services.
Is a property manager worth it for one rental house?
It depends on your time, distance and experience. Many of our owners have a single rental. A free rental analysis shows what the home should rent for and what management would cost, so you can compare it with managing it yourself.
Do you offer leasing only?
Yes. Our one-time leasing service covers pricing, marketing, screening, the lease, collecting the deposit and first month’s rent, and move-in. Price: (to be confirmed). About tenant placement.
How do you screen tenants?
Showings and applications run through Tenant Turner. Every applicant is measured against the same written criteria, including credit, background, income, rental and employment checks where applicable. Our screening follows fair housing law and the Fair Credit Reporting Act. The criteria are published on our rental requirements page.
Who handles repairs, and do I approve them?
We coordinate repairs from request to completion. Repairs under your approved limit ((to be confirmed)) are handled right away so small problems don’t grow; larger ones come to you first. Our staff handles many minor repairs, and emergency repair service is available 24 hours.
How will I get paid, and what reports do I get?
Owner statements are emailed monthly and funds are transferred directly to your bank account. Your owner portal shows rent payments, maintenance requests, property information and past statements, and we prepare annual reports and 1099s for your accountant.
I live out of state. Can you manage my Memphis rental?
Yes. We work with local and out-of-state owners. How we keep remote owners informed.
What happens if a tenant doesn't pay?
We monitor payments closely and follow up on missed rent by phone, text and email. If non-payment continues, we follow the proper legal process and pursue eviction when necessary.
How long does it take to rent my home?
Average days to lease: (to be confirmed). Price, condition and season all play a part; your rental analysis includes our view for your specific home.
How long is the management agreement, and can I cancel?
(to be confirmed)
Do you manage homes rented with Housing Choice Vouchers?
Yes. Voucher holders apply to our homes today; Memphis Housing Authority participants submit their RTA with the application. (to be confirmed)
What areas do you serve?
Memphis and nearby Shelby County communities.
How do I switch property management companies?
Start with a free rental analysis and check your current agreement’s notice terms. (to be confirmed)