We are committed to equal housing opportunity. We do not discriminate on any basis protected by federal, Tennessee or local law, and we apply the same written rental criteria to every applicant.
Protected classes
- Federal Fair Housing Act: race, color, religion, sex, disability, familial status and national origin.
- Tennessee Human Rights Act: race, color, creed, religion, sex, disability, familial status and national origin.
- City of Memphis ordinance: race, color, religion, national origin, sex, age, familial status, source of income (including housing vouchers) and disability.
Reasonable accommodations and modifications
If you have a disability, you may ask for a reasonable accommodation — a change in a rule, policy or practice — or a reasonable modification to a home, so you have an equal opportunity to use and enjoy it. To make a request, call 901-221-1220 or write to our office at 5099 Old Summer Rd, Memphis, TN 38122. We will respond promptly and may ask for information needed to consider the request.
Assistance animals
Assistance animals (service and support animals) are not pets. Pet fees, pet deposits and breed or size limits do not apply to an approved assistance animal. We may ask for reliable documentation as allowed by Tennessee law when a disability or the need for the animal is not apparent.
If you believe you’ve been treated unfairly
Please tell us so we can make it right: call 901-221-1220. You also have the right to file a complaint with the U.S. Department of Housing and Urban Development (hud.gov/fairhousing) or the Tennessee Human Rights Commission (tn.gov/humanrights).